Welcome To Tally.ERP 9 Blog

Please feel free to call us for any query related to Tally.ERP 9 on 022 - 64570707 / 28104422 / 28104432 or Mail us @ info@tallyworld.com

Sunday, June 12, 2011

For Tally.ERP 9 Support post a new Issue / Query using the Support Centre available in Tally.ERP 9?

To Add or Post a New Query:
Basic

Go to Company Info menu or Gateway of Tally > Support Centre (Ctrl + H) > Click N: New Issue or press Alt + N > Post Your Support Query form appears > mention the Send to address > type the Description and Accept.

Detailed

Go to Company Info menu or Gateway of Tally > Support Centre [Ctrl + H]

  • Click N: New Issue or press Alt + N
  • The form entitled Post Your Support Query appears as shown. Fill in the required details in the fields provided:
  
Send to: Select a New Service Partner.

To search for a service partner by Name:

  • In the Search by field, select Name from the list of Searching Methods
  • In the Name Containing field, enter Technowin and press Enter
  • The New Partner Details screen will appear displaying Name as Technowin Solutions Pvt. Ltd. 

    
The Post Your Support Query form will be displayed as shown:


    
Note: In case of Remote Login, the Send to will also display the Email address of the account to which you have logged in, in the Send your query to list.

 Subject: Type the subject of Query raised and press Enter or click A: Accept to go to the next field.
  • Description: Type the query description and press Enter or click A: Accept to go to the next field.

    Send the query by pressing Accept? Yes or No.

The New query will be updated in the Support Centre query list, as shown:


Now soon you will get  reply from Support Centre.

No comments:

Post a Comment