Sunday, June 12, 2011

For Tally.ERP 9 Support post a new Issue / Query using the Support Centre available in Tally.ERP 9?

To Add or Post a New Query:

Go to Company Info menu or Gateway of Tally > Support Centre (Ctrl + H) > Click N: New Issue or press Alt + N > Post Your Support Query form appears > mention the Send to address > type the Description and Accept.


Go to Company Info menu or Gateway of Tally > Support Centre [Ctrl + H]

  • Click N: New Issue or press Alt + N
  • The form entitled Post Your Support Query appears as shown. Fill in the required details in the fields provided:
Send to: Select a New Service Partner.

To search for a service partner by Name:

  • In the Search by field, select Name from the list of Searching Methods
  • In the Name Containing field, enter Technowin and press Enter
  • The New Partner Details screen will appear displaying Name as Technowin Solutions Pvt. Ltd. 

The Post Your Support Query form will be displayed as shown:

Note: In case of Remote Login, the Send to will also display the Email address of the account to which you have logged in, in the Send your query to list.

 Subject: Type the subject of Query raised and press Enter or click A: Accept to go to the next field.
  • Description: Type the query description and press Enter or click A: Accept to go to the next field.

    Send the query by pressing Accept? Yes or No.

The New query will be updated in the Support Centre query list, as shown:

Now soon you will get  reply from Support Centre.


  1. Thank you so much for tally support information good work keep going

  2. The professionals at Bassam Infotech have Tally. ERP 9 implementation experience. You will feel the vast and rich experience which Bassam Infotech has into the field of Tally ERP implementation in packages and project management, which we setup Tally. ERP 9 for your business operation. The customization ability of Bassam Infotech has proven track record. Their quality assurance will help all who associated with them which smooth and roughly data entry.

  3. Bassam infotech Software Corporation is a global leader delivering business software solutions to the manufacturing, Purchase, distribution, retail,Sale, Mangement and service industries. With more than 20+ years of ERP experience, Bassam has more customers Chandrika Metals, Sky Valley, Taj Agencies, Vajra glass and furniture, in over 6 countries. Bassam infotech enable companies to drive increased efficiency and improve profitability. With a history of innovation, industry expertise and passion for excellence, Bassam Infotech inspires customers to build lasting competitive advantage. Bassam Infotech provides the single point of accountability that local, regional, and global businesses demand.

  4. Thanks a lot for your help on this. I look forward to reading more articles from you!
    Erp Software In Chennai
    Erp Software Development Company In Chennai


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